AI-assisted triage, built for the emergency department.
Acuity pairs proven clinical protocols with real-time AI so your team can see every patient clearly, prioritize safely, and keep the department moving — from the moment a patient walks in.
ONE ENGINE, EVERY TOUCHPOINT
Two experiences. One clinical engine.
Patients describe why they’re here. Clinicians see a live, prioritized picture of the department. Both run on the same evidence-based core.
Patient Self-Assessment
A guided, adaptive questionnaire on a kiosk or the patient’s own phone captures the reason for visit, symptoms and history — in minutes, before triage even begins.
Triage Command Dashboard
A live view of the department: patient queue, ESI distribution, high-priority alerts and recommended actions — everything a triage nurse needs at a glance.
Operational Insights
Wait times, acuity mix and throughput, tracked in real time and summarized in reports your leadership can act on.
HOW ACUITY WORKS
From front door to the right care, in four steps.
Intake
The patient answers a short, adaptive set of questions about their symptoms — no medical jargon, available at a kiosk or on mobile.
Assessment
The clinical engine evaluates the presentation against MTS and ESI protocols, with an AI layer stratifying risk in real time.
Prioritization
The care team sees a suggested acuity level with recommended next actions — and the reasoning behind every recommendation.
Flow
Queues, alerts and wait-time insights update live, so charge nurses can balance load and nobody deteriorates unseen.
CAPABILITIES
Everything a modern triage workflow needs.
Evidence-Based Protocols
Built on the Manchester Triage System, the Emergency Severity Index and best-practice guidelines — encoded as transparent, auditable logic.
Real-Time Risk Stratification
An AI layer continuously weighs presentation, vitals and history to surface the patients who can’t wait.
High-Priority Alerts
Red-flag presentations — chest pain, shortness of breath, altered mental status — trigger immediate, visible alerts.
Queue & Flow Management
A live, prioritized queue with wait-time tracking helps the team direct every patient to the right level of care.
Recommended Actions
Clear next-step suggestions — immediate, within ten minutes, or monitor — so nothing sits in ambiguity.
Analytics & Reporting
Shift-level and trend reporting on volumes, acuity and throughput for operational and quality teams.
See Acuity on your ED’s workflow.
A 30-minute walkthrough with our team — the live dashboard, the patient experience, and how deployment works in your environment.