TECHNOLOGY
Clinical protocols first. AI where it matters.
We don’t ask hospitals to trust a black box. Acuity is built on deterministic, auditable clinical protocols — with AI applied where it genuinely adds signal, never where it obscures reasoning.
THE HYBRID CLINICAL ENGINE
Deterministic core. Intelligent edge.
At the heart of Acuity is a protocol engine that encodes the Manchester Triage System and the Emergency Severity Index as explicit, versioned rules. Every triage recommendation can be traced back to the protocol logic and patient inputs that produced it.
Layered on top, machine learning models add what static protocols can’t: continuous risk stratification, early-deterioration signals and operational predictions — always presented alongside the protocol reasoning, never instead of it.
- Traceable by design. Every output links to the rules and inputs behind it — reviewable by your clinical governance team.
- Protocols keep working, always. The deterministic core functions independently, so triage support degrades gracefully — never to zero.
- Versioned and sign-off gated. Protocol and model updates ship versioned, documented and subject to clinical review.
- Human in the loop. Clinicians confirm, adjust or override — and those decisions feed our monitoring.
PLATFORM QUALITIES
Built the way hospital software should be.
Transparent
No unexplained scores. Recommendations come with the protocol pathway and contributing factors visible.
Real-Time
Queues, alerts and dashboards update as the department changes — not on a refresh cycle.
Interoperable
Designed for standards-based integration with hospital systems, including HL7 FHIR interfaces.
Resilient
Fault-tolerant by design: core triage support stays available even if advanced components are degraded.
SECURITY & PRIVACY
Patient data, treated like it matters.
Security and privacy aren’t features we added — they’re constraints we designed within, to support your HIPAA and GDPR compliance programs.
Encrypted Everywhere
Data is encrypted in transit and at rest, with modern key management.
Role-Based Access
Granular permissions ensure staff see exactly what their role requires — nothing more.
Full Audit Trails
Every access and every recommendation is logged and reviewable.
Data Minimization
We collect what clinical decision-making needs — and nothing else.
WHAT’S NEXT
More than triage. A platform for the whole patient journey.
Triage is where minutes matter most — so it’s where we started. The same clinical engine is built to power a growing suite of decisions across the patient journey.
Acuity — ED Triage
AI-assisted triage and department flow. Our flagship, available for demos and pilot programs now.
Patient Flow
Bed and resource insights that extend prioritization beyond the front door — from waiting room to ward.
Care Decision Support
Evidence-based support for downstream decisions like escalation, discharge and follow-up.
Want to look under the hood?
Our team is happy to walk your clinical and IT stakeholders through the architecture, the protocol engine and our security posture.